Effective Date: May 13, 2026
Tworiver.us and its subsidiaries and affiliated companies (collectively referred to as the “Company”) respect your privacy concerns. This Privacy Statement describes the types of personal data we collect, how we use the information, with whom we share it, and the choices you have regarding the collection, use, and disclosure of your personal information. It also explains the security measures we implement to protect your data and how you may contact us concerning our privacy practices.
The term “Personal Information” means information that can identify you or your internet-connected device.
This Privacy Statement also applies to our SMS marketing programs, email communications, and related consent and unsubscribe management.
Information We Collect
We may collect your personal information through multiple channels, including this website and other tworiver.us websites, mobile applications, physical stores, when you call or email us, communicate with us through third-party social media platforms, participate in activities, giveaways, surveys or other promotional campaigns, subscribe to our emails, request product catalogs, seek customer support, apply for employment, or otherwise interact with us. We may also obtain your information from our parent companies, affiliates, subsidiaries, business partners, and other third parties.
If you choose to receive SMS or email communications, we will collect and retain records of your consent and any unsubscribe activities for compliance and record-keeping purposes.
The types of personal information we may collect include:
- Contact information: name, Twitter username, mailing address, email address, and phone number
- Contact details of friends or other persons you wish us to contact
- Account login information: username and password for your account created on our website
- Payment details: card number, security code, expiration date, cardholder name, and billing address
- Shipping information: delivery address and receiver phone number
- Demographic information: age, date of birth, and gender
- Information you provide through social media interactions, including photos
- Location information: real-time geographic location of your mobile device when using our application
- Shopping behavior, preferences, and purchase records on our website
- Other details you actively submit or obtained from third-party sources
In certain circumstances, we may collect information about other individuals provided by you, such as gift card delivery requests, wishlist creation and sharing, or orders shipped to third-party recipients. We will only use such information to fulfill your requests. We will not send marketing materials to third-party contacts unless they independently consent to receive our promotions.
When you visit our website or use our mobile applications, we may automatically collect information through automated technologies, including Cookies and web beacons. A “Cookie” is a text file placed on your computer or internet-connected device to uniquely identify your browser or store preferences and settings. A “web beacon” (also known as a web tag, pixel tag, or transparent GIF) is used to transmit data back to a web server. We may also use third-party analytics tools such as Omniture or Google to collect traffic data regarding our website and mobile applications.
Automatically collected information may include:
- Device information: IP address, device type, browser type, and operating system
- Referring URL that directs traffic to our website
- Access date and time of your website visits
- User behavior data: page views and website navigation patterns
- Approximate geographic location, including country and city
- Search keywords used to access our website
How We Use Collected Information
We may use your collected information for the following business purposes:
- Allow you to register as a member and manage your account on our website or at our physical stores.
- Provide products and services you request.
- Process, verify, confirm, and track your purchases, including payment processing, shipping arrangement, return handling, refund processing, and order communication via phone or email.
- Record purchase history to personalize your browsing experience and deliver customized advertisements, content, and features based on your profile and interests.
- Respond to your inquiries and provide professional customer support.
- Communicate product updates, services, promotions, and recommended items that may interest you.
- Enable interaction through our blog, social networks, and other interactive platforms.
- Publish customer reviews on our website, blog, and social media (only displaying abbreviated name, city, and state).
- Manage your participation in campaigns, giveaways, and promotional activities.
- Customize our products and services according to user preferences and browsing habits.
- Operate, evaluate, and improve our business, products, and services.
- Analyze and optimize marketing campaigns, including tracking email opening and delivery status.
- Analyze user traffic trends, statistical data, and shopping behaviors.
- Prevent fraud, unauthorized transactions, claims, and other liabilities; identify potential hackers and security threats.
- Enforce our Website Terms and Conditions.
- Retain compliance records for SMS and email subscription and unsubscribe requests.
- Comply with applicable laws, industry standards, and company policies.
SMS marketing messages are only sent to users who explicitly opt in. Consent to receive SMS messages is not a mandatory condition for purchasing goods and may be withdrawn at any time.
In addition, Cookies and automated tracking technologies are used to identify and retain your shopping cart data and verify visitor identities.
We may combine collected data with public information and data from affiliates, partners, and third parties to enhance personalization, deliver targeted promotions, and optimize our services.
We may also use your information for other purposes with explicit notification during data collection.
Information Sharing
We will not sell or disclose your personal information except as stated in this Privacy Statement.
We may share personal information with third-party service providers performing business services on our behalf, including customer support, technical services, and payment processing. Service providers are prohibited from using your data for independent marketing or promotional purposes. SMS subscription data and user consent records will never be shared.
We may disclose user information under the following circumstances: (i) required by legal procedures or court orders; (ii) requested by law enforcement authorities; (iii) necessary to prevent personal injury or financial loss, or to investigate suspected illegal activities. In the event of business merger, sale, or asset transfer, we reserve the right to transfer user personal information. After the transfer, you may contact the receiving entity regarding data processing inquiries.
We will not share mobile phone information with third parties or affiliates for marketing purposes. Limited data sharing is permitted with subcontractors providing customer support and technical services.
Your Rights and Choices
You may withdraw consent or object to data processing at any time with valid reasons. Disabling certain permissions may limit partial website functions. If you withdraw consent for data usage, some services of tworiver.us may become unavailable.
Available user options are listed below:
Third-Party Data Sharing
You may instruct tworiver.us to prohibit third-party commercial data sharing by sending an email to support@tworiver.us. Opt-out requests will not restrict data sharing required for legal compliance and service fulfillment.
Marketing Emails
You may unsubscribe from marketing emails via the unsubscribe link contained in each promotional email or adjust email preferences within your account settings.
Web Analytics
You may disable data tracking by clicking the opt-out link located at the bottom of our website.
Targeted Advertising
We may cooperate with advertising networks including NAI (Network Advertising Initiative). You may disable targeted advertisements through third-party advertising platforms or social media settings, including Facebook targeted ads.
Location Information
You may disable location permission on your mobile device to stop geographic data collection.
Cookies
You may adjust browser settings to reject or clear Cookies. Please note that disabling Cookies may affect website functionality and invalidate previous opt-out preferences for analytics and advertising.
Our data partners may use Cookies and tracking pixels to link website activities with user data (including email addresses) for email marketing. Third-party tracking tools will never capture, share, or process your SMS subscription data.
Data Access and Correction
You may access, view, and modify your personal information through your registered account. If you require correction of inaccurate personal data, please contact our customer service email for assistance. We will provide reasonable responses within legally required timeframes. We will clearly explain reasons for any access denial.
Third-Party Links
Our website may contain external links to independent third-party websites. We are not responsible for the privacy policies, content, and data security of external platforms. Please review third-party privacy statements before browsing external websites.
Data Transmission
This website is operated in China and governed by Chinese laws concerning data privacy and information security. User data may be processed and stored outside your resident region. We will protect personal information in accordance with this privacy statement regardless of processing jurisdiction.
Information Security Measures
We implement administrative, technical, and physical security safeguards to protect personal information from accidental loss, unauthorized access, alteration, disclosure, or misuse. We use SSL encryption technology to secure transaction data during transmission.
Please note that no electronic transmission method is completely secure. We cannot guarantee absolute security for data storage and transmission.
You are responsible for keeping your account username and password confidential. Please log out after use and close your browser. We will never send emails requesting your account login information.
Children’s Privacy
This website is not intended for children under the age of 13. All registered users must be at least 18 years old. We will immediately delete personal information if we identify underage users.
Policy Updates
We reserve the right to update this Privacy Statement without prior notice. Material policy changes will be posted visibly on the website with an updated effective date.
Contact Us
If you have questions, comments, or data modification requests regarding this Privacy Policy, please contact us with the following company information:
Company Name: Shenzhen Canyu Technology Co., Ltd. Address: 223, 2nd Floor, Building C, Phase II of Chengshi Shanhai Yunhui, Bantian Street, Longgang District, Shenzhen 518000, China Phone: +86 13510668922 Email: support@tworiver.us